Operations Representative

Circle Logistics Inc.; Toledo, Northern (OH, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Circle Logistics Inc. is seeking a Carrier Operations Coordinator for a mid-shift onsite role in Toledo, OH.

You will coordinate shipments from pickup to delivery, monitor progress, and work with carriers, drivers, and internal teams to ensure timely, accurate execution. You will gain exposure to rate negotiation, market pricing, and carrier relationships while supporting customer needs and ensuring documentation is complete and organized.

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency in Google Suite and related tools.
• Strong work ethic, dependability, and team-oriented mindset.

Responsibilities

• Coordinate and execute shipments from pickup to delivery.
• Monitor load progress and communicate updates or delays.
• Help resolve service issues quickly and professionally.
• Enter and update load details in internal systems (Transport Pro).
• Maintain accuracy across customer portals and tracking tools.
• Ensure all shipment documentation is complete and organized.
• Communicate with carriers, drivers, and internal teams to ensure smooth execution.
• Collaborate with Carrier Sales and Account Management to support customer needs.
• Provide timely, clear updates to all stakeholders.
• Learn to bid on spot freight and understand market pricing.
• Assist in sourcing and vetting carriers to cover loads.
• Gain exposure to rate negotiation and carrier relationship management.
• Develop knowledge of freight lanes, capacity, and market trends.

Skills

Attention to detail

Organizational skills

Multitasking

Written and verbal communication

Google Suite

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Transport Pro

Job description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provideindustry-leading transportation solutionsthat keep America moving.

Job Description

This is a Mid-Shift role working onsite Monday - Friday, 2pm - 10:30pm.

Key Responsibilities

Freight Operations & Execution

Support the coordination and execution of shipments from pickup through delivery

Monitor load progress and communicate updates, delays, or issues as needed

Assist in resolving service issues quickly and professionally

Systems & Process Management

Enter and update load details in internal systems (including Transport Pro)

Maintain accuracy across customer portals and tracking tools

Ensure all shipment documentation is complete and organized

Communicate with carriers, drivers, and internal teams to ensure smooth execution

Partner with Carrier Sales and Account Management to support customer needs

Provide timely, clear updates to all stakeholders

Learn how to bid on spot freight and understand market pricing

Assist in sourcing and vetting carriers to cover loads

Gain exposure to rate negotiation and carrier relationship management

Develop knowledge of freight lanes, capacity, and market trends

Qualifications

Qualifications

High school diploma or equivalent required; associate’s degree preferred

Strong attention to detail and organizational skills

Ability to multitask in a fast-paced environment

Excellent written and verbal communication skills

Proficiency in Google Suite and

Strong work ethic, dependability, and team-oriented mindset

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands‑on experience in both operational execution and revenue‑driving activities within the business.