Operations Representative | Entry-Level

Circle Logistics, Inc; New Whiteland (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Circle Logistics, Inc in New Whiteland, Indiana is seeking a Freight Operations Support professional to assist in the coordination and execution of shipments. This role emphasizes communication with carriers and internal teams, ensuring smooth logistics operations. Candidates should possess strong organizational skills and be able to multitask in a fast-paced environment.

Additionally, this position provides a clear career path into Carrier Sales or Account Management with hands-on experience in freight operations.

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency in Google Suite.

Responsibilities

• Support the coordination and execution of shipments from pickup through delivery.
• Monitor load progress and communicate updates, delays, or issues as needed.
• Assist in resolving service issues quickly and professionally.
• Enter and update load details in internal systems including Transport Pro.
• Ensure all shipment documentation is complete and organized.
• Communicate with carriers, drivers, and internal teams to ensure smooth execution.

Skills

Attention to detail

Organizational skills

Multitasking

Written communication skills

Verbal communication skills

Proficiency in Google Suite

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Circle Logistics is a third‑party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry‑leading transportation solutions that keep America moving.

Job Description

Key Responsibilities

• Freight Operations & Execution
  • Support the coordination and execution of shipments from pickup through delivery
  • Monitor load progress and communicate updates, delays, or issues as needed
  • Assist in resolving service issues quickly and professionally
• Systems & Process Management
  • Enter and update load details in internal systems (including Transport Pro)
  • Maintain accuracy across customer portals and tracking tools
  • Ensure all shipment documentation is complete and organized
• Communication & Collaboration
  • Communicate with carriers, drivers, and internal teams to ensure smooth execution
  • Partner with Carrier Sales and Account Management to support customer needs
  • Provide timely, clear updates to all stakeholders
• Carrier Sales Exposure & Development
  • Learn how to bid on spot freight and understand market pricing
  • Assist in sourcing and vetting carriers to cover loads
  • Gain exposure to rate negotiation and carrier relationship management
  • Develop knowledge of freight lanes, capacity, and market trends

Qualifications

• High school diploma or equivalent required; associate’s degree preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast‑paced environment
• Excellent written and verbal communication skills
• Proficiency in Google Suite and
• Strong work ethic, dependability, and team‑oriented mindset

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands‑on experience in both operational execution and revenue‑driving activities within the business.