Entry-Level Operations Representative

SmartRecruiters, Inc.; Fort Wayne, Northern (IN, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Circle Logistics is seeking a detail-oriented Freight Operations Coordinator to join our Fort Wayne team. You will coordinate shipments from pickup to delivery, monitor progress, and resolve issues quickly while maintaining clear communication with carriers and customers.

In this role you will work with internal teams to ensure accurate documentation, learn rate pricing, and expand your knowledge of lanes and capacity trends.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Excellent attention to detail and organization.
• Strong multitasking and prioritization in a fast-paced environment.
• Proficient in Google Suite (Docs, Sheets, Gmail).

Responsibilities

• Coordinate and execute shipments from pickup through delivery.
• Monitor load progress and share updates; flag delays or issues.
• Resolve service hiccups quickly and professionally.
• Communicate with carriers, drivers, and internal teams to keep operations smooth.
• Bid on spot freight and learn market pricing strategies.
• Source and vet carriers to cover loads and build your network.

Skills

Detail-oriented

Multitasking

Communication

Google Suite

Team player

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Transport Pro

Job description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provideindustry-leading transportation solutionsthat keep America moving.

Job Description

**Key Responsibilities**

• **Freight Operations & Execution**
• Jump into the action by coordinating and executing shipments from pickup through delivery
• Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on
• Be the problem-solver who resolves service hiccups quickly and professionally
• **Systems & Process Management**
• Get hands-on with load details in our internal systems (including Transport Pro)
• Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower
• Stay organized by ensuring all shipment documentation is complete and ready to go
• Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly
• Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together
• Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident
• Level up your skills by learning how to bid on spot freight and mastering market pricing strategies
• Get involved in sourcing and vetting carriers to cover loads—build your network while you work
• Dive into the exciting world of rate negotiation and carrier relationship management
• Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics

Qualifications

**Qualifications**

• High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!)
• Sharp eye for detail—you catch what others miss and love keeping things organized
• Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment
• Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling)
• Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro
• Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.