Operations & Projects Coordinator

Flow-Zone, LLC; Rosharon (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Flow-Zone, LLC is seeking an Operations Support Coordinator to assist the Sales and Operations team in ensuring smooth internal operations at the Rosharon branch. You will support branch efficiency, coordinate with regional leadership, and help deliver quality service to internal and external customers.

The role emphasizes process improvement, project coordination, and collaboration with Purchasing, AR/AP teams, and branch managers to optimize inventory, pricing accuracy, and performance metrics.

Qualifications

• At least four years’ industry experience with project leadership or supervisory experience preferred.
• Must possess strong leadership, communication, planning and organizational skills.
• Knowledge of market, customer base, products, suppliers and distribution process preferred.
• Working knowledge of MS Office products including Excel and Word.

Responsibilities

• Promote maximum branch efficiencies and profitability according to the business plan.
• Keep Regional Operations Manager apprised of employee, customer, vendor, or operational concerns affecting branch welfare.
• Develop and maintain the highest level of customer satisfaction and resolve operational customer concerns.
• Coordinate sales and product-marketing activities related to Operations and Inside Sales; ensure pricing and costing accuracy with Sales and Purchasing Manager support.
• Participate in process meetings to plan strategies and analyze information including budgeting, operations business reports, safety statistics, non-conformances, and best practices to improve efficiencies and performance.
• Provide support and guidance related to special projects as needed.
• Develop and implement project management procedures and methodologies for special projects.
• Identify and minimize investment in excess stock, nonstock, and dead stock by vendor returns and redistribution to branches; consider disposal of obsolete material as last resort.
• Credit and rebills, reporting, releasing holds, and assisting AR and AP when necessary.
• Ensure incoming/outgoing inventory is processed and discrepancies resolved; oversee layout and design of inventory/storage; manage vendor/customer returns.
• Analyze transportation and distribution methods to develop the most efficient means of delivering product to customers.
• Support corporate policies including EEO and Affirmative Action Plan; adhere to Employee Handbook.

Skills

Leadership

Communication

Planning

Organizational skills

Excel

Word

MS Office

Distribution process

Tools

MS Office

Job description

Flow-Zone, LLC is seeking an Operations Support Coordinator to assist the Sales and Operations team in ensuring smooth internal operations at the Rosharon branch. You will support branch efficiency, coordinate with regional leadership, and help deliver quality service to internal and external customers.

The role emphasizes process improvement, project coordination, and collaboration with Purchasing, AR/AP teams, and branch managers to optimize inventory, pricing accuracy, and performance metrics.