Operations/Program Assistant

United Against Human Trafficking; Houston (TX); On-site; USD 2,066,400 - 3,444,000; Part time

Job summary

The Women’s Resource is seeking an Operations/Program Assistant for part-time on-site work (20-25 hours/week, Monday-Thursday). The role supports office operations, program needs, and staff in a small nonprofit setting focused on empowering women and girls through YourLife Finance and RISE!

programs. The position reports to the Operations Director and Community Programs Manager and requires strong MS Office skills, data entry accuracy, and excellent customer service.

Qualifications

• High School diploma or two years’ experience in an office and data entry.
• Strong planner and problem solver with the ability to manage multiple priorities.
• Organized and detail oriented.
• Strong customer service skills.
• Highly skilled in MS Office - Word, Excel, PowerPoint.
• Experience using Canva.

Responsibilities

• Greet visitors and answer phones.
• Receive, open, and distribute mail; maintain office equipment; order supplies.
• Maintain the agency’s info email account and distribute emails to the appropriate person.
• Assist with development data entry and thank you letters.
• Assist with special events as needed.
• Attend and contribute in staff meetings.
• Any other duties as assigned.

Skills

Planning

Prioritization

Customer service

Multitasking

Communication

Education

High school diploma or 2+ years office experience

Tools

MS Office (Word, Excel, PowerPoint)

Canva

Job description

In 1990, a group of visionary women established The Women’s Resource on the founding belief that a woman who controls her finances controls her destiny. We fulfill our mission by offering YourLife Finance programs for women and our RISE! (Your Road to Independence, Success, and Empowerment) program for high school girls.

Background:

The Operations/Program Assistant is essential to the organization’s success and is responsible for ensuring that the office operations are efficient, program and volunteer needs are met, and the organization’s staff is supported.

Responsibilities

Operations

• Greet visitors and answer phones.
• Receive, open, and distribute mail, maintain office equipment, and order supplies.
• Maintain the agency’s info email account and distribute emails to the appropriate person.
• Assist with development data entry and thank you letters.
• Assist with special events as needed.
• Attend and contribute in staff meetings.
• Any other duties as assigned.

Programs

• Prepare class packets for volunteer pick-up.
• Maintain program email accounts.
• Support YourLife Programs with data entry and administrative support.
• Train and oversee Admin volunteers.
• Ensure the accuracy of data entered into CRM database.
• Any other duties as assigned.

Qualifications, Skills and Abilities

• High School diploma or two years’ experience working in an office and performing data entry
• Strong planner and problem solver with the ability to manage multiple priorities
• Organized and detail oriented
• Strong customer service skills
• Highly skilled in MS Office - Word, Excel, PowerPoint
• Experience using Canva
• Reports to the Operations Director and Community Programs Manager

Position is part-time 20-25 hours/week; on-site; Monday-Thursday