Program Operations Coordinator (Volunteer)

Passion for Life, Inc.; Atlanta (GA); On-site; Part time

Benefits offered by this job

Flexible volunteer hours

Opportunity for professional experience

Job summary

Passion for Life, Inc. is looking for a Program Operations Coordinator Intern to support their career readiness programs in Atlanta, Georgia. This role involves assisting with program logistics, data tracking, and participant engagement while working primarily remote with occasional onsite coordination.

The ideal candidate will be detail-oriented and proactive, with a passion for workforce development. Responsibilities include updating program policies, conducting data analysis, and supporting the program operations team.

Qualifications

• Strong organizational skills to manage multiple tasks and deadlines.
• Ability to collect and analyze data for program effectiveness.
• Excellent verbal and written communication skills.

Responsibilities

• Update and develop program policies and standard operating procedures.
• Conduct analyses of existing program processes for improvement.
• Manage day-to-day operations for program services.

Skills

Program Management & Operations

Data-Driven Problem-Solving

Communication & Technical Proficiency

Education

Professional or recent graduate in relevant fields

Tools

Microsoft Office

Google Suite

Project management tools

Job description

Job Description

Passion for Life, Inc. is seeking applicants for the Program Operations Coordinator Intern position to support the planning, coordination, and execution of our career readiness programs. This role will assist with program logistics, data tracking, participant engagement, and process improvement. The ideal candidate is detail-oriented, proactive, and passionate about workforce development and nonprofit operations.

This is a local role that requires once a month on-site assistance for program coordination. The rest of the time, this role is remote with flexible volunteer hours.

Responsibilities

• Updating and developing program policies, procedures, and standard operating procedures (SOPs) for existing programs (onsite and virtual, workshops, career coaching, field trips, etc.).
• Developing and updating key performance indicators (KPIs) and metrics to ensure operational goals are met and aligned.
• Conducting comprehensive analyses of existing program processes to identify inefficiencies and areas for improvement.
• Collecting and analyzing data on program performance to ensure continuous improvement initiatives.
• Managing and executing day-to-day operations for program services.
• Participating in projects and work plan development while implementing project tasks with established timelines and deliverables.
• Supporting and guiding the program operations team, management, career coaches, and other team members.
• Collaborating with internal teams, including Program Operations, HR, Instructional Design, and other departments.

Qualifications

• Professional or recent graduate in Business Administration, Nonprofit Management, Public Administration, Education, Social Sciences, Organizational Development, or a related field.
• Experience in program coordination, operations, data analysis, or project management (preferred but not required).

Skills & Competencies

Program Management & Operations – Strong organizational skills to coordinate logistics, manage multiple tasks, meet deadlines, and track project deliverables efficiently.

Data-Driven Problem-Solving – Ability to collect, analyze, and interpret data to improve program effectiveness, update policies and SOPs, and enhance operational efficiency.

Communication & Technical Proficiency – Excellent verbal and written communication skills, collaboration across teams, and proficiency in Microsoft Office, Google Suite, and project management tools.

Work Authorization and Other

• Candidates must have legal authorization to work in the U.S.
• Candidates will undergo a background check as part of the hiring process. Candidates are responsible for covering the cost of this background check.
• This is an unpaid volunteer role.