Operations-Oriented Administrative Assistant & Scheduler

Mr. Level; North Ridgeville (OH); On-site; USD 26,000 - 30,000; Full time

Job summary

Mr. Level in North Ridgeville, OH is seeking an organized Administrative Assistant to support the Project Manager and COO.

You will coordinate installation schedules, communicate with customers, and help keep operations running smoothly in a fast-paced environment. This role emphasizes excellent customer service, strong organizational skills, and attention to detail while assisting the production team and transitioning toward digital records.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Outstanding attention to detail.
• Good problem-solving skills and common sense.
• Comfortable in a fast-paced environment with changing priorities.
• Ability to learn new software quickly.

Responsibilities

• Coordinate installation schedules with customers.
• Schedule and adjust production crew schedules.
• Answer incoming scheduling-related phone calls.
• Communicate with customers by phone, text, and email regarding appointments and scheduling updates.
• Monitor and respond to scheduling-related text messages.
• Maintain accurate customer notes and document all customer interactions.
• Verify that production paperwork is complete and accurate before processing.
• Maintain Google Sheets, Google Docs, and other production records.
• Assist with the transition from paper to digital records.
• Support daily operations with the Project Manager and COO.
• Suggest workflow improvements when appropriate.
• Occasionally run local errands using a company vehicle.
• Perform other administrative duties as assigned.

Skills

Customer service

Organization

Attention to detail

Problem-solving

Multitasking

Communication

Tools

Google Sheets

Google Docs

Microsoft Excel

Job description

Mr. Level in North Ridgeville, OH is seeking an organized Administrative Assistant to support the Project Manager and COO.

You will coordinate installation schedules, communicate with customers, and help keep operations running smoothly in a fast-paced environment. This role emphasizes excellent customer service, strong organizational skills, and attention to detail while assisting the production team and transitioning toward digital records.