Operations & Office Services Specialist

National Council of State Boards of Nursing; Chicago (IL); On-site; USD 40,000 - 45,000; Full time

Job summary

National Council of State Boards of Nursing in Chicago, IL, is seeking a Business Operations Specialist I to support day-to-day operations, maintain shared workspaces, and manage supply inventories. Reporting to the Senior Business Operations Manager, you will be the main contact for workspace needs and order processing.

This onsite role requires attention to detail, ability to coordinate office services, and commitment to efficient workplace operations, with potential for process improvements.

Qualifications

• Associate degree or 2+ years of relevant experience.
• Attention to detail and adaptability in a fast-paced environment.
• Proficiency with Microsoft Office and intermediate Windows skills.
• Ability to lift and move bulk office supplies.

Responsibilities

• Support organizational logistics, onboarding/offboarding, monthly High 5s, ID badge creation, incoming mail, all-staff meeting coordination and support, and digital mailroom administration.
• Oversee and monitor office and kitchen supply inventories, proactively order items to prevent shortages, receive and stock supplies, distribute supplies to staff and workrooms, and maintain clean, organized common areas, conference rooms, and workrooms.
• Identify, monitor, and resolve general office facility maintenance issues, communicate with vendors regarding building maintenance, housekeeping, and work environment matters, and keep staff informed of maintenance issues in building common areas.
• Serve as a resource to staff on general office procedures, office machine operation and maintenance, FedEx and USPS mailings, online office supply ordering, and other general office services.
• Provide administrative and technical support to the Consolidated Services unit on special projects and initiatives.
• Maintain an understanding of relevant products, support policies, and support delivery methods; meet established performance metrics in accordance with standard operating procedures; and proactively identify and recommend process improvement opportunities.

Skills

Attention to detail

Adaptability

Flexibility

Fast-paced environment

Education

Associate degree

2+ years of relevant experience

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Windows

Job description

National Council of State Boards of Nursing in Chicago, IL, is seeking a Business Operations Specialist I to support day-to-day operations, maintain shared workspaces, and manage supply inventories. Reporting to the Senior Business Operations Manager, you will be the main contact for workspace needs and order processing.

This onsite role requires attention to detail, ability to coordinate office services, and commitment to efficient workplace operations, with potential for process improvements.