Operations & Office Lead — Client Care Focus

Cornerstone Caregiving; Conway (AR); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving in Conway, AR is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. You will work with the Operating Director and share on-call responsibilities.

The role requires strong leadership, experience in sales or business development, and comfort with technology. A high school diploma and two years’ office management experience are expected; a degree is a plus.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's degree or equivalent combination with office experience.
• Valid driver's license and auto insurance as required.
• Experience in sales, recruitment, or office administration preferred.

Responsibilities

• Oversee and support office managers to ensure effective performance and alignment with standards.
• Serve as primary liaison between the office and Home Base, including payroll notes and shift verifications.
• Handle client escalations, conduct check‑up calls, and quality visits to maintain client satisfaction.
• Ensure compliance with state supervisory visit requirements.
• Participate in on‑call rotation and respond after hours as needed.
• Provide backup for client assessments when the Operations Director is unavailable.

Skills

Leadership

Sales

Autonomy

Tech-savvy

Entrepreneurial mindset

Recruitment

Interpersonal communication

Google Workspace

Education

High school diploma or equivalent

Associates or Bachelor's degree

Valid driver's license

Auto insurance

Tools

Google Workspace

Job description

Cornerstone Caregiving in Conway, AR is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. You will work with the Operating Director and share on-call responsibilities.

The role requires strong leadership, experience in sales or business development, and comfort with technology. A high school diploma and two years’ office management experience are expected; a degree is a plus.