Operations Manager, Transportation Programs

Amazon; Tempe (AZ); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

Stock options or RSUs

Job summary

Amazon Transportation Services is seeking an Operations Manager to lead multiple programs across teams, delivering complex projects and scalable solutions. You will coordinate with external providers, customers, and partner groups, while driving KPI-based visibility and informed decision-making.

The role requires strong project management, cross-functional leadership, and the ability to communicate status and risks to senior management.

Qualifications

• 3+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Bachelor's degree or equivalent, or 5+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations.
• Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions.
• Work with program managers and business leaders to communicate and impact critical business initiatives.
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance.

Skills

Employee management

Performance management

Cross-functional collaboration

Project coordination

Education

Bachelor's degree or equivalent

Job description

Amazon Transportation Services is seeking an Operations Manager to lead multiple programs across teams, delivering complex projects and scalable solutions. You will coordinate with external providers, customers, and partner groups, while driving KPI-based visibility and informed decision-making.

The role requires strong project management, cross-functional leadership, and the ability to communicate status and risks to senior management.