Operations Manager - Service & Field Excellence

Fujitec Elevator (US & Canada); Tukwila (WA); On-site; USD 68,000 - 145,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Job summary

Fujitec America is seeking a senior operations leader to manage service, repair and installations across the US. You will oversee processes, budgets and field performance while maintaining safety standards and coordinating with sales and field teams.

The role requires deep experience in service operations, strong leadership skills and a focus on cost-effective, high-quality outcomes. Willingness to travel locally and manage multiple sites is essential.

Qualifications

• Bachelor’s degree in engineering, construction, or business management.
• Minimum 5 years in related field.
• Valid driver’s license and a satisfactory Motor Vehicle Report.
• Local Travel Expectations: 15%

Responsibilities

• Manage service, repair and operations processes, employees and projects.
• Visit job sites and perform quality audits to ensure efficiency and cost-effectiveness.
• Forecast labor, material and field performance monthly.
• Manage payroll and budgets for the branch service operations.

Skills

Tech knowledge

Teamwork

Communication

Problem analysis

Conceptual thinking

Education

Bachelors in Eng/Construction/Mgmt

Job description

Fujitec America is seeking a senior operations leader to manage service, repair and installations across the US. You will oversee processes, budgets and field performance while maintaining safety standards and coordinating with sales and field teams.

The role requires deep experience in service operations, strong leadership skills and a focus on cost-effective, high-quality outcomes. Willingness to travel locally and manage multiple sites is essential.