Service Operations Supervisor: Travel & Training

Fujitec-America; Sharon (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Fujitec America seeks a Branch Department Manager to oversee service operations and the violations department. You will supervise mechanics, review route profitability, and provide data-driven feedback to leadership. A valid driver’s license, passport, and ability to travel are required.

The role emphasizes safety training, materials planning, and cross-functional collaboration with HR and sales teams. The ideal candidate has a Bachelor’s in a related field and at least two years of branch

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum 2 years in branch department management.
• Valid driver’s license and satisfactory MVR required; passport and ability to travel abroad.

Responsibilities

• Oversee all aspects of inspection and violations; assist in maintaining violations department.
• Visit job sites and perform quality audits to ensure route work is efficient and cost-effective.
• Assist mechanics with jobs, including troubleshooting and on-the-job training.
• Use accounting reports to review route profitability and provide feedback and reports to management.
• Participate in safety training and provide input to sales on bid scope and material costs.
• Order materials for service, repairs, and parts as needed.

Skills

Technical Knowledge

Teamwork

Communication

Decision Making

Analysis/Problem Solving

Customer Service

Initiative

Performance Motivation

Education

Bachelor’s in related

Job description

Fujitec America seeks a Branch Department Manager to oversee service operations and the violations department. You will supervise mechanics, review route profitability, and provide data-driven feedback to leadership. A valid driver’s license, passport, and ability to travel are required.

The role emphasizes safety training, materials planning, and cross-functional collaboration with HR and sales teams. The ideal candidate has a Bachelor’s in a related field and at least two years of branch