Operations Manager - Patient Services & Logistics

RiseMe; City of Rochester (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision plan

Pre-Tax Savings: HSA/FSAs

Competitive retirement package

Job summary

Mayo Clinic is seeking a senior supervisor to manage daily operations across multiple General Service units, including patient transport, information desk, and logistics in Rochester, MN-area facilities. The role emphasizes staff development, budgeting, and process improvement to ensure efficient patient care and service delivery.

The position requires strong leadership, robust communication, and experience guiding diverse teams, with Lean/Six Sigma familiarity being a plus.

Qualifications

• Supervisory experience with diverse teams required or preferred.
• Strong leadership, team-building and problem-solving skills.
• Excellent organizational, interpersonal, written and oral communication abilities.

Responsibilities

• Manages daily operations of assigned work units (Attendants, Information Desk, Logistics, Parking/Enforcement, Patient Transport, etc.).
• Plans, organizes, supervises, and coordinates activities within General Service.
• Oversees budgets, purchasing of supplies/equipment, and service agreements.

Skills

Leadership

Team management

Budgeting

Communication

Microsoft Office

Problem-solving

Education

Bachelor's degree in business

Associate's degree in business

High School diploma/GED

Tools

Microsoft Excel

Lean Six Sigma

Job description

Mayo Clinic is seeking a senior supervisor to manage daily operations across multiple General Service units, including patient transport, information desk, and logistics in Rochester, MN-area facilities. The role emphasizes staff development, budgeting, and process improvement to ensure efficient patient care and service delivery.

The position requires strong leadership, robust communication, and experience guiding diverse teams, with Lean/Six Sigma familiarity being a plus.