Operations Manager, Parking & Client Experience

SP Plus Corporation; Atlantic City (NJ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision care

401k plan

Paid time off

Disability insurance

Life insurance

Flexible spending accounts

Job summary

SP Plus Corporation in Atlantic City, NJ, is seeking a results-oriented operations leader to drive guest experiences and financial performance. You will hire and develop a diverse team, enforce security and cash controls, and manage budgets while delivering a superior customer experience for clients.

The role emphasizes process improvement, procurement oversight, and compliance with OSHA. Salary ranges from $55,000 to $65,000 with competitive benefits.

Qualifications

• Demonstrates ability to lead and motivate a diverse team.
• Experience budgeting and P&L review is a plus.
• Proficient with Microsoft Office and learning internal systems.

Responsibilities

• Resolve client requests and concerns efficiently while communicating improvements.
• Hire, train, and supervise a diverse team to deliver superior customer experience.
• Ensure proper parking, security, and cash control procedures.
• Maximize profitability through revenue development and budget management.
• Identify procurement and vendor service needs for the location.
• Perform accounts payable, payroll, and petty cash duties.
• Monitor facility maintenance and cleanliness standards.
• Review damage claims and implement safety improvements.
• Ensure compliance with OSHA laws.

Skills

Leadership

Customer experience

Budget & P&L

Problem solving

MS Office & systems

Job description

SP Plus Corporation in Atlantic City, NJ, is seeking a results-oriented operations leader to drive guest experiences and financial performance. You will hire and develop a diverse team, enforce security and cash controls, and manage budgets while delivering a superior customer experience for clients.

The role emphasizes process improvement, procurement oversight, and compliance with OSHA. Salary ranges from $55,000 to $65,000 with competitive benefits.