Operations Manager - Nonprofit Impact & Programs

Advancing Real Change; Northern (KY); Hybrid; USD 65,000 - 72,000; Full time

Benefits offered by this job

Health and dental coverage

SIMPLE IRA contributions

Professional development opportunities

Unlimited leave policy

Job summary

ARC, Inc. is seeking an Operations Manager to lead administrative functions and support programming to build capacity and advance ARC’s strategic goals. This full-time role can be located at one of ARC’s regional offices (Baltimore, MD; Jacksonville, FL; or Birmingham, AL) and reports to the Director of Operations.

The ideal candidate brings 3+ years in operations or admin, nonprofit financial knowledge, and a collaborative, culturally aware approach to organizational work.

Qualifications

• 3+ years of administrative or operations experience, preferably in nonprofit.
• Knowledge of nonprofit financial practices, including QuickBooks Online.
• Uncompromising commitment to ARC’s role in upholding human dignity and service to clients.
• Mindfulness of cultural differences and inclusive collaboration.
• Respect for colleagues and a spirit of teamwork.
• Resilience for demanding work and sustained attention to detail.

Responsibilities

• Organizational Administration: ensure regulatory compliance, renewals, payroll administration, vendor management, facility communications, data security, and internal communications.
• Program Support: support mitigation casework, client care, and training activities; manage Client Assistance Fund deposits and related expenses.
• Workplace Culture & Sustainability: communicate priorities, coordinate staff events, recruitment, time-off handling, and staff engagement.
• Financial Management: assist with invoicing, budgets, financial reporting, and audit preparation to ensure nonprofit financial practices.
• Organizational Engagement: participate as a full ARC team member, support events and internal initiatives.

Skills

Operations experience

Non-profit finance knowledge

Cross-cultural collaboration

Detail-oriented

Team player

Resilience

Tools

QuickBooks Online

Job description

ARC, Inc. is seeking an Operations Manager to lead administrative functions and support programming to build capacity and advance ARC’s strategic goals. This full-time role can be located at one of ARC’s regional offices (Baltimore, MD; Jacksonville, FL; or Birmingham, AL) and reports to the Director of Operations.

The ideal candidate brings 3+ years in operations or admin, nonprofit financial knowledge, and a collaborative, culturally aware approach to organizational work.