Mission-Driven Ops Manager | Nonprofit Admin (Remote)

Howard County Chamber of Commerce; Columbia (MD); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Occasional telework available

Professional development support

Job summary

Rebuilding Together Howard County seeks an Operations Manager to oversee daily nonprofit operations from Columbia, MD. You will be the hub for volunteers, clients, and partners, ensuring smooth information flow, records, and communications across the organization.

The role requires 3–5 years in nonprofit administration or operations, strong organization, reliability, and clear communication. Proficiency with Microsoft Office is expected, with Salesforce and QuickBooks experience a plus, and

Qualifications

• 3–5 years of nonprofit administration, office management, or operations experience.
• Excellent organization and reliability; takes ownership of work.
• Clear, warm communication across diverse people and situations.
• Discretion with confidential information and professionalism.
• Ability to manage multiple priorities independently on a small team.
• Proficiency in Microsoft Office; Salesforce and/or QuickBooks a plus.
• You may occasionally support evening or weekend events (3–4 times per year).

Responsibilities

• Serve as the first point of contact for volunteers, clients, and community partners by phone, email, and in person
• Process client applications, verify eligibility, and maintain accurate case files
• Manage volunteer registration, confirmation, and communication before and after projects
• Maintain and update the Salesforce database, including clients, volunteers, donors, and grants
• Assist with financial recordkeeping in QuickBooks, including payments, deposits, and vendor files
• Support the team with grant reporting, proposal assembly, and donor correspondence
• Prepare materials for various meetings and maintain documentation / files
• Help coordinate events including Rebuilding Day and our annual recognition celebration
• Keep the office running smoothly with organized systems, supplies, and clear communication

Skills

Organization

Reliability

Communication

Discretion

Multitasking

Tools

Microsoft Office

Salesforce

QuickBooks

Job description

Rebuilding Together Howard County seeks an Operations Manager to oversee daily nonprofit operations from Columbia, MD. You will be the hub for volunteers, clients, and partners, ensuring smooth information flow, records, and communications across the organization.

The role requires 3–5 years in nonprofit administration or operations, strong organization, reliability, and clear communication. Proficiency with Microsoft Office is expected, with Salesforce and QuickBooks experience a plus, and