Outreach Coordinator

Advancing Real Change; Jacksonville (FL); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

Health and dental benefits

SIMPLE IRA

Professional development

Unlimited leave (no annual limit)

Job summary

Advancing Real Change, Inc. (ARC) seeks an Outreach Coordinator for its Jacksonville, FL or Birmingham, AL office. This full-time role provides support across program and administrative areas to build capacity and pursue ARC’s strategic goals.

This is not a remote position. The ideal candidate has 3–5 years of administrative or outreach experience in nonprofit settings, a commitment to dignity and equity, and the ability to work well across cultures.

Qualifications

• 3 to 5 years relevant experience in nonprofit/outreach.
• Driver’s license (or ability to obtain one).
• Willingness to travel occasionally.
• Proficiency with basic data management programs and software, incl. donor databases.
• Second language preferred (Spanish).

Responsibilities

• Capacity-building: increase collaboration locally and nationally.
• Manage stakeholder database (donors, participants, volunteers).
• Communicate with donors; send follow-up notes and acknowledgements.
• Research potential partners and funders; assist with outreach.
• Develop content for newsletters, website, and social media.
• Report outreach activity to inform management decisions.

Skills

Administrative experience

Outreach experience

Donor communications

Event planning

Team collaboration

Attention to detail

Multicultural awareness

Education

Bachelor's degree (preferred)

Tools

Asana

Trello

Monday.com

Microsoft Office

Job description

Advancing Real Change, Inc. (ARC) is seeking an Outreach Coordinator for its office in Jacksonville, FL or Birmingham, AL. The Outreach Coordinator will provide critical support to several program and administrative areas, helping ARC to build capacity and actively pursue its strategic goals. This is not a remote position.

Who we are (and are not)

ARC is a dynamic and expanding nonprofit organization dedicated to ushering in empathy, dignity, and equity within and beyond the criminal legal system. Our staff members unearth the life histories of people facing extreme sentences so the truth about our clients can be shared with those deciding their fates. We provide context and teach others how to do the same. This work leads to more humane sentences and a more just criminal legal system.

We believe strongly in human dignity and its potential as a force for change in the criminal legal system. We seek to provide our staff members with the compensation, support, and flexibility that will enable them to sustain this effort over time. As teammates, we respect each other’s diverse contributions to the work.

ARC is neither a private firm nor a government agency. Successful ARC staff members in all program areas demonstrate flexibility, engage with their work expansively, seek out feedback and learning opportunities, and are 100% committed to the inherent dignity of our clients and the effort involved in carrying that message forward.

What we offer

The salary for this position is between $52,000 and $57,000. Benefits include an employer contribution toward health and dental coverage (can be applied to our group plan premium or received as a taxed stipend) and employer contributions to a SIMPLE IRA retirement plan. ARC will also cover expenses related to professional development opportunities. Our leave policy includes no annual limit on, or pay deductions for, time off. It is our hope that staff members use this time to balance periods that require extensive and sustained work.

Most importantly, we offer the opportunity to work in an environment that acknowledges that your ultimate responsibility is to our clients and that we will provide every support to help meet that commitment. By accepting a position with us, you are committed to creating systemic change and accept the challenges that come with that goal.

What you will offer

The ideal candidate for this position will bring:

• 3 to 5 years of administrative or outreach experience, preferably in a non‑profit setting
• Uncompromising commitment to ARC’s role in upholding human dignity in our client’s lives and in the broader context of the criminal legal system
• Mindfulness of what is needed to work across cultural differences of all kinds
• Respect for all colleagues and a spirit of collaboration
• Resilience in the face of difficult work
• Sustained attention to detail
• Eagerness to work as part of a team of mission‑driven individuals from diverse backgrounds

The Outreach Coordinator is a full‑time position that will be based in ARC’s office in Jacksonville, FL or Birmingham, AL. This position reports directly to the Director of Development and Communications, and will work closely with several other members of the management team. The responsibilities of the position include:

Capacity‑building

Enables ARC to increase collaboration locally and nationally.

• Maintaining ARC’s database of various stakeholders, including training participants, donors, volunteers, and others
• Communicating with donors and event attendees, such as sending follow‑up notes and acknowledgement letters
• Conducting broad research to identify potential partners, funders, volunteers, and others who may align with ARC’s mission, and assisting with outreach to potential partners
• Engaging with relevant local service providers and advocacy groups
• Aiding with organizational messaging through newsletters, website content, and social media
• Helping to develop content to support communications activities
• Reporting on outreach activity to inform management decision‑making
• Working with management team to identify and implement a project management system across the organization

Event Coordination

Plans successful, cost‑effective outreach and fundraising events to engage diverse stakeholders.

• Securing event hosting agreements with businesses, institutions, and individuals
• Conducting broad outreach to encourage attendance at both in‑person and virtual events
• Working with venues and other vendors to organize in‑person events
• Obtaining quotes and estimates for event‑related purchasing
• Coordinating with departments to develop event concepts and to ensure ARC messaging is present and consistent
• Communicating with attendees and presenters regarding logistical issues, including troubleshooting and reducing barriers to participation.

Executive Support

Aids in prioritizing and streamlining Executive Director activities across multiple departmental areas.

• Assisting with scheduling to ensure the most effective use of travel for casework, outreach, and training activities
• Documenting meetings, including follow‑up activities and additional outreach
• Responding to general correspondence about the work of the organization, referral requests, and upcoming events
• Performing supportive tasks such as printing and copying, mailing, and filing in the context of casework, training, outreach, and administrative functions

Organizational Engagement

Participates as a full member of the ARC team.

• Knowing and adhering to organization policies and procedures
• Serving as the administrative point of contact for the Jacksonville or Birmingham office
• Fully and enthusiastically participating in team meetings and events
• Supporting ARC staff in events, initiatives, and other tasks as requested by management, including occasionally taking on a leadership role in local initiatives

Application process

Those wishing to apply for this position should first ensure that they meet the following minimum requirements: 3 to 5 years relevant experience, clear written and oral expression, driver’s license (or ability to obtain one), willingness to travel occasionally, and proficiency with basic data management programs and software. Additional qualifications that are preferred include a 4‑year degree, a second language (preferably Spanish), volunteer management, event planning, familiarity with graphics and/or video software, and/or familiarity with project management software such as Asana, Trello, or Monday.

Those meeting the minimum requirements should apply by submitting a cover letter, resume, contact information for three references, and a brief (2‑3 page) writing sample using the form below. Successful applications will convey the applicant’s fit with the position as described and motivation in supporting ARC’s mission.

ARC, Inc. is an equal opportunity employer, which welcomes qualified applicants of all races, ethnicities, genders, gender identities, disability status, and sexual orientations, as well as those who have been system‑involved.