Operations Manager Moving Company

Apmc Moving & Delivery LLC; Atlanta (GA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Opportunity for advancement

Job summary

APMC Moving & Delivery LLC in Atlanta is seeking a proactive Operations Manager to lead daily moving operations, optimize dispatch, schedule resources, and uphold exceptional service standards. This high‑impact role requires a decisive leader who thrives in a fast‑paced environment.

You will supervise crews, recruit and develop talent, monitor KPIs, ensure safety and DOT compliance, and coordinate with bilingual teams and clients to deliver seamless, high‑touch service across all jobs.

Qualifications

• 3–5+ years in operations or logistics management.
• Bachelor's degree in Business, Operations, Logistics, or equivalent leadership experience.
• Strong leadership, communication, and problem-solving skills.
• CDL preferred; valid driver's license required.

Responsibilities

• Oversee daily dispatch, route optimization, and crew assignments.
• Lead moving crews, coach, and ensure safety and performance.
• Resolve operational issues and customer inquiries promptly.
• Identify bottlenecks and streamline workflows to reduce costs.
• Ensure compliance with safety and DOT regulations.
• Coordinate with bilingual teams and clients as needed.

Skills

Team leadership

Dispatch coordination

Logistics management

Bilingual English/Spanish

Education

Bachelor's degree in Business/Operations/Logistics

Tools

Dispatch software

Logistics management platforms

Microsoft Office

Google Workspace

Job description

Benefits:

401(k)

Competitive salary

Opportunity for advancement

We are seeking a proactive, hands‑on Operations Manager to lead our daily moving operations, elevate service standards, and ensure seamless execution across every job. In this role, you will lead high‑performing teams, optimize scheduling, and maintain absolute operational excellence. This is a high‑impact position for a decisive leader who thrives in a dynamic, fast‑paced environment.

Key Responsibilities

Daily Fleet & Resource Coordination: Oversee daily dispatch, route optimization, equipment readiness, and crew assignments to maximize efficiency.

Team Leadership & Development: Recruit, coach, and mentor moving crews, driving high performance, accountability, and a culture of safety.

Service Excellence & Problem Solving: Serve as the escalation point for operational roadblocks and customer inquiries, delivering fast and high‑touch resolutions.

Cost & Process Optimization: Identify bottlenecks, track key performance metrics, and implement streamlined workflows to reduce operating costs and boost throughput.

Safety & Regulatory Compliance: Ensure strict adherence to company safety protocols, DOT regulations, and high‑quality service benchmarks.

Bilingual Proficiency: Professional fluency in English with basic to intermediate Spanish communication skills preferred to coordinate effectively with bilingual field teams and clients.

Qualifications

Experience: 3-5+ years in operations or logistics management (moving, freight, or field services industry preferred).

Education: Bachelor's degree in Business, Operations, Logistics, or equivalent hands‑on leadership experience.

Leadership & Communication: Strong interpersonal skills with a proven track record of managing field personnel and driver teams.

Technical Skills: Proficiency in logistics management platforms, dispatch software, and Microsoft Office / Google Workspace.

Physical & Licensing Requirements: Valid Driver’s License (CDL preferred); physically capable of stepping in to assist field teams when necessary.

Policy Compliance: Full availability and adherence to company policies, including non-compete/conflict-of-interest guidelines.

Why Join Us?

Join a growing company where your leadership directly shapes our expansion and operations.