Operations Manager

FusionSite; Fayetteville (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

PTO

Job summary

A logistics company is seeking an Operations Manager to assist in managing daily operations, including logistics and customer service. The ideal candidate will have 3-5 years of experience in operations coordination or management. Responsibilities include overseeing customer service, managing inventory, and ensuring compliance with safety regulations. The role offers various benefits, including medical and vision insurance, 401(k), and PTO. This is a full-time position focused on enhancing productivity and team effectiveness.

Qualifications

• 3-5 years in Operations Coordination or Management role.
• Valid Driver’s License required.
• Understanding of OSHA regulations.
• Ability to prioritize tasks and delegate.

Responsibilities

• Represent the General Manager in location management.
• Schedule and oversee customer service and warehouse personnel.
• Ensure team effectiveness to maximize productivity.
• Support inventory management and audits.

Skills

Leadership and managerial skills

Strong verbal and written communication

Operations and service management knowledge

Ability to work under pressure

Tools

Route logistics software

Microsoft Office Suite

QuickBooks

Job description

We are seeking a versatile professional to join our team as Operations Manager. You will assist the General Manager by providing operational and office support through the efficient management of daily logistics and dispatch, safety, billing, and customer service. The ideal candidate will embrace variety, possess an entrepreneurial spirit, and serve as the Branch Manager’s right‑hand in all matters related to branch operations.

Job Duties

• Serves as the General Manager's representative in all matters related to location management.
• Schedules and oversees customer service, route-based drivers, and warehouse personnel in daily tasks and activities related to all operations and office functions.
• Ensures the effectiveness of the team to maximize productivity and profitability.
• Supports inventory management, including regular audits of equipment (supplies, vehicles, and units); ensures licensing/tags, repair scheduling, product/supply orders, and replacement planning are properly identified and resolved.
• Supports management of operations processes and procedures, including safety, and ensures team members are trained and compliant.
• Reviews and approves time records and reconciles branch time and attendance records.
• Champions change, adopts, and trains others on new technologies and systems.

Position Requirements & Experience

• A minimum of 3-5 years in an Operations Coordination or Management role.
• Valid Driver’s License.
• Understanding of OSHA regulatory matters and procedures for proper operation.
• Excellent leadership and managerial skills.
• Strong verbal and written communication skills.
• Ability to remain professional and composed under pressure.
• Ability to prioritize tasks, delegating when appropriate.
• Extensive knowledge of operations and service management.
• Proficient in route logistics or similar software with the ability to learn and implement new online & logistics tools, Microsoft Office Suite, and QuickBooks.

Benefits

• Medical insurance
• Vision insurance
• Basic Life and AD&D (company paid)
• Voluntary Life and AD&D
• Short-Term Disability
• Long-Term Disability
• Critical Illness
• 401(k)
• PTO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship. If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment, please contact our Talent Acquisition Team.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

• Sales
• Management
• General Business

Industries

• Transportation
• Logistics
• Supply Chain and Storage
• Truck Transportation
• Environmental Services