Operations Manager - Legal Case Processing & Growth

Crisp Recruit; Corvallis (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) Plan

Health Insurance Reimbursement

PTO & Sick Time

Job summary

Hunking Law, LLC in Oregon seeks an Operations Leader to oversee and optimize case processing workflows in a growing personal injury practice. You will drive scalable systems and coordinate across willamette valley locations to ensure efficient case progression.

This role balances strategic planning with hands-on execution, requires detail orientation, and offers growth, a competitive compensation package, and a strong culture of continuous improvement.

Qualifications

• Experience leading case processing or professional services operations.
• Ability to balance strategic oversight with hands-on management.
• Detail-oriented with a proactive mindset.
• Familiarity with SOPs/KPIs and process optimization.
• Willingness to travel among Willamette Valley locations.

Responsibilities

• Lead case processing operations for efficient advancement.
• Identify and implement scalable operational enhancements.
• Support and guide the case processing team to remove bottlenecks.
• Balance strategic oversight with hands-on implementation.
• Coordinate across multiple office locations for alignment.
• Track performance using SOPs and KPIs.
• Plan long-term changes to support growth.
• Collaborate with Marketing/Intake Ops Manager to align processes.

Skills

Operational leadership

Process improvement

System thinking

Strategic planning

Cross-office coordination

Travel coordination

Job description

Hunking Law, LLC in Oregon seeks an Operations Leader to oversee and optimize case processing workflows in a growing personal injury practice. You will drive scalable systems and coordinate across willamette valley locations to ensure efficient case progression.

This role balances strategic planning with hands-on execution, requires detail orientation, and offers growth, a competitive compensation package, and a strong culture of continuous improvement.