High-Impact Operations Leader — Law Firm (Hybrid)

Lunn Law LLC

Fayetteville (GA)

Hybrid

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k) with match

Life insurance

Paid holidays & PTO

Parental leave

Short-term disability

Military leave

Competitive compensation & bonuses

Meaningful work

Direct leadership access

Autonomy & ownership

Process-driven culture

Modern tools for improvement

Hybrid schedule

Team environment

Job summary

Lunn Law LLC is seeking an experienced Operations Manager to collaborate with the Owner and Firm Administrator to strengthen operations and support the legal team, delivering an exceptional client experience from start to finish.

The ideal candidate will own front-of-house operations, technology, staff productivity, and core personnel processes, enabling the firm to scale efficiently while maintaining high service standards for family law, estate planning, and probate matters.

Qualifications

Bachelor’s degree in legal operations, law firm administration, project management, or process improvement.
Experience leading legal operations or firm administration projects.
Proven ability to optimize workflows and drive profitability.

Responsibilities

Improve technology, workflows, and written procedures to boost profitability and daily efficiency.
Supervise non-attorney staff and conduct regular feedback 1-on-1s.
Oversee billing, A/R, and payroll accuracy on a bi-weekly cadence.
Audit CMS/CRM and ensure compliance with firm policies and procedures.
Collaborate with Owner and Firm Administrator on growth and revenue strategies.
Monitor client experience and align front/back-office processes with the brand.
Manage software, facilities, and third-party relationships.