Operations Manager: Lean Processes & People Leader

Amazon.com Services LLC; Massachusetts; On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Massachusetts seeks an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery.

Responsibilities include mentoring your team, executing productivity plans, and coordinating with Safety, Engineering, HR to meet business objectives.

Qualifications

• 3 years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2 years of Amazon experience.
• Flexibility to work weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Load balance by forecasting productivity requirements in partnership with leaders.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Job description

Amazon.com Services LLC in Massachusetts seeks an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery.

Responsibilities include mentoring your team, executing productivity plans, and coordinating with Safety, Engineering, HR to meet business objectives.