Operations Manager: Lead Teams to Safer, Faster Delivery

Amazon; Olde West Chester (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon West Chester, OH is hiring an Operations Manager to lead a combined salaried and hourly workforce. You will drive safety, quality, and delivery performance while using data and analytics to improve productivity and efficiency.

Manage cross-functional partners to meet customer commitments and optimize workflows across the three major operation stages. You will mentor staff, handle large-scale projects, and maintain flexibility with shifts, including weekends and nights, in a dynamic

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours during shifts.
• Work in environments with varying noise, temperatures, and weather.

Skills

Employee management

Performance management

Leadership

Flexibility

Education

Bachelor's degree or equivalent

Job description

Amazon West Chester, OH is hiring an Operations Manager to lead a combined salaried and hourly workforce. You will drive safety, quality, and delivery performance while using data and analytics to improve productivity and efficiency.

Manage cross-functional partners to meet customer commitments and optimize workflows across the three major operation stages. You will mentor staff, handle large-scale projects, and maintain flexibility with shifts, including weekends and nights, in a dynamic