Operations Manager: Lead Teams, Boost Productivity & Safety

Amazon Inc.; Cleveland (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager in Cleveland, OH to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery promises.

Responsibilities include mentoring staff, leading site-wide initiatives, and coordinating with cross-functional teams to meet business objectives. The role requires flexibility, physical tasks, and the ability to work in varying environments.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent or 2+ years Amazon experience.
• Ability to work a flexible schedule including weekends nights and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans via forecast reviews and load balancing.
• Manage safety, quality, productivity, and on-time customer delivery.
• Collaborate with Safety, Engineering, Loss Prevention, QA and HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours; work in variable conditions.

Skills

Employee management

Performance management

Leadership

Forecasting

Data-driven decision making

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Cleveland, OH to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery promises.

Responsibilities include mentoring staff, leading site-wide initiatives, and coordinating with cross-functional teams to meet business objectives. The role requires flexibility, physical tasks, and the ability to work in varying environments.