Operations Manager - Lead Teams & Performance

Amazon; Chattanooga (TN); On-site; USD 82,000 - 123,000; Full time

Benefits offered by this job

Health insurance (medical, dental, VSP

401(k) matching

Paid time off

Parental leave

Restricted stock units (RSUs)

Job summary

Amazon in Chattanooga, TN is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, driving safety, quality, and on-time deliveries. You will mentor teams, manage productivity, and use data-driven decisions to optimize performance across First/Middle/Last mile operations.

The role demands flexibility, leadership, and cross-functional collaboration. Qualifications include 3+ years in employee management and a Bachelor’s or equivalent experience.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Mentor and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Develop productivity plans through forecast reviews and load balancing.
• Ensure safety, quality, productivity, and on-time delivery.
• Collaborate with Safety, Engineering, Loss Prevention, and HR to meet objectives.

Skills

Employee management

Leadership

Analytical skills

Customer service

Education

Bachelor's degree or equivalent experience

Job description

Amazon in Chattanooga, TN is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, driving safety, quality, and on-time deliveries. You will mentor teams, manage productivity, and use data-driven decisions to optimize performance across First/Middle/Last mile operations.

The role demands flexibility, leadership, and cross-functional collaboration. Qualifications include 3+ years in employee management and a Bachelor’s or equivalent experience.