Operations Manager: Lead Teams, Grow Revenue & Client Success

Florida Pest Control; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Vacation days

Holidays

Job summary

Florida Pest Control is seeking an Operations Manager to lead a team of specialists, drive service excellence, and collaborate with the sales team on growth initiatives. Role involves managing daily operations, staff direction, and financial performance within a travel-enabled territory.

The position requires 3-5 years in management with strong customer service experience, plus excellent verbal and written communication.

Qualifications

• Bachelor’s degree preferred.
• 3-5 years in a management role with emphasis in customer service.
• Experience in training, mentoring, and coaching service professionals.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients.
• Offer direction to staff in all aspects of operations, service, and client care.
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development.
• Able to work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports, as required.

Skills

Leadership

Customer service

Communication skills

Education

Bachelor’s degree (preferred)

Job description

Florida Pest Control is seeking an Operations Manager to lead a team of specialists, drive service excellence, and collaborate with the sales team on growth initiatives. Role involves managing daily operations, staff direction, and financial performance within a travel-enabled territory.

The position requires 3-5 years in management with strong customer service experience, plus excellent verbal and written communication.