Operations Manager

Hunt‘s Pest Control; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Hunt‘s Pest Control is seeking an Operations Manager to lead our field operations, overseeing scheduling, technician coordination, quality assurance, and compliance. This role suits someone with pest control or field service management experience looking to grow with an established local company.

The position focuses on scheduling daily routes, supervising field staff, ensuring safety and regulatory adherence, maintaining service quality, and resolving customer inquiries with a proactive

Qualifications

• 3+ years in operations or field service management.
• Pest control industry experience preferred.
• Strong organizational and leadership skills.
• Familiarity with safety regulations and EPA/state rules.
• Experience with scheduling and routing software.

Responsibilities

• Schedule and coordinate daily routes for technicians.
• Supervise and support field staff.
• Ensure compliance with safety, EPA, and state regulations.
• Monitor service quality and customer satisfaction.
• Handle escalated customer inquiries and resolve issues.

Skills

Leadership

Organizational skills

Scheduling experience

Customer service

Tools

Scheduling software

Job description

We are seeking an Operations Manager to lead our field operations. You will oversee scheduling, technician coordination, quality assurance, and compliance. This role is ideal for someone with pest control or field service management experience who wants to grow with a established local company.

Responsibilities

• Schedule and coordinate daily routes for technicians
• Supervise and support field staff
• Ensure compliance with safety, EPA, and state regulations
• Monitor service quality and customer satisfaction
• Handle escalated customer inquiries and resolve issues

Requirements

• 3+ years of operations or field service management experience
• Pest control industry experience preferred
• Strong organizational and leadership skills
• Understanding of pest control regulations and safety requirements
• Proficiency with scheduling and routing software