Operations Manager - Lead & Elevate Fulfillment Team

Amazon; Fresno, Town of Texas (CA, WI); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is hiring an Operations Manager to lead a team of salaried and hourly staff. You will drive safety, quality, and delivery performance while mentoring your team and coordinating with cross-functional partners.

The role emphasizes data-driven decisions, process improvements, and scalable project leadership across multiple workflows. The position requires a bachelor’s degree or equivalent (or two years of Amazon experience) and a flexible schedule that can include weekends, nights, and

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including weekends/nights/holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scale projects with site and regional impact.
• Develop productivity plans through forecasts and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, HR to meet objectives.
• Stand/walk up to 12 hours; lift up to 49 pounds; outdoor/varied temps.

Skills

People management

Team leadership

Data-driven decisions

Education

Bachelor's degree or equivalent

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon is hiring an Operations Manager to lead a team of salaried and hourly staff. You will drive safety, quality, and delivery performance while mentoring your team and coordinating with cross-functional partners.

The role emphasizes data-driven decisions, process improvements, and scalable project leadership across multiple workflows. The position requires a bachelor’s degree or equivalent (or two years of Amazon experience) and a flexible schedule that can include weekends, nights, and