Senior Warehouse Operations Leader

Nordstrom Inc; Dubuque (IA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO accruals

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. is seeking an Operations Manager to lead a warehouse team of about 20, driving safety, quality and performance. You’ll coach staff, oversee budgeting, and monitor expenditures while delivering on the business strategy.

The role emphasizes CI actions, KPI management, and development of leaders. Strong communication and data analysis are essential, with a compensation range of $59k–$98k and comprehensive benefits.

Qualifications

• 5+ years of warehouse experience in a managerial role.
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality.
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports.
• Strong knowledge of warehousing KPIs.
• Hands on experience with warehouse management software and databases.
• Ability to analyze data and determine actions based on improvement opportunities.
• Excellent verbal and written communication skills.

Responsibilities

• Support the business strategy or driving results for overall safety, quality and performance.
• Lead, develop, and grow the performance of a team of about 20 employees.
• Recruiting, selecting, onboarding, and training the right resources.
• Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance.
• Drive KPI metrics as well as 4DX and facility performance scorecards.
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies.
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.

Skills

Leadership & team

KPI knowledge

Data-driven decisions

Communication skills

Tools

Warehouse management software

Databases

Job description

Nordstrom Inc. is seeking an Operations Manager to lead a warehouse team of about 20, driving safety, quality and performance. You’ll coach staff, oversee budgeting, and monitor expenditures while delivering on the business strategy.

The role emphasizes CI actions, KPI management, and development of leaders. Strong communication and data analysis are essential, with a compensation range of $59k–$98k and comprehensive benefits.