Operations Manager - Lead Teams, Drive Productivity

Amazon Inc.; Twinsburg (OH); Sur place; USD 91 000 - 137 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Résumé du poste

Amazon.com Services LLC in Twinsburg, OH is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues. You will engage your team during shifts to maintain safety, quality, attendance, and performance, and drive improvements through data-driven decisions.

The role involves coordinating with Safety, Engineering, Loss Prevention, and HR to meet business objectives, managing a dynamic, physical environment, and supporting customer delivery promises.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and holidays.

Responsabilités

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.

Connaissances

Employee management

Performance management

Leadership

Lean/Six Sigma

Problem solving

Data-driven decisions

Customer service

Communication

Interpersonal skills

Team motivation

Formation

Bachelor's or Master's in Engineering/Operations/Supply Chain/Logistics

Description du poste

Amazon.com Services LLC in Twinsburg, OH is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues. You will engage your team during shifts to maintain safety, quality, attendance, and performance, and drive improvements through data-driven decisions.

The role involves coordinating with Safety, Engineering, Loss Prevention, and HR to meet business objectives, managing a dynamic, physical environment, and supporting customer delivery promises.