Operations Manager: Lead Teams & Boost Fulfillment

Amazon; Elkhart (IN); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Indiana, Elkhart is seeking an Operations Manager to lead a team of salaried and hourly staff, uphold safety, quality, attendance, and performance, and drive improvements through data-driven decisions.

You will mentor your team during shifts, coordinate with cross-functional partners, and balance workloads to meet customer delivery promises. The role requires flexibility, leadership, and hands-on problem solving in a dynamic fulfillment environment.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.

Skills

Employee management

Performance management

Leadership

Team motivation

Education

Bachelor's degree or equivalent

Job description

Amazon in Indiana, Elkhart is seeking an Operations Manager to lead a team of salaried and hourly staff, uphold safety, quality, attendance, and performance, and drive improvements through data-driven decisions.

You will mentor your team during shifts, coordinate with cross-functional partners, and balance workloads to meet customer delivery promises. The role requires flexibility, leadership, and hands-on problem solving in a dynamic fulfillment environment.