Operations Manager — Last Mile Delivery Leader

Amazon; Georgetown (IN); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager in Indiana (Georgetown) to lead a team of salaried and hourly associates, driving safety, quality, productivity, and on-time delivery. You will mentor staff, manage large-scale projects, and partner with Safety, HR, and Loss Prevention to achieve business objectives.

The role requires flexible scheduling and the ability to lift and work in varied environments. You will leverage data to forecast needs, balance workloads, and improve processes while

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet business objectives.
• Lift up to 49 pounds and stand/walk during shifts up to 12 hours; handle variable environments.
• Work a flexible schedule including weekends and overnight shifts.

Skills

Employee management

Leadership

Performance metrics

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Indiana (Georgetown) to lead a team of salaried and hourly associates, driving safety, quality, productivity, and on-time delivery. You will mentor staff, manage large-scale projects, and partner with Safety, HR, and Loss Prevention to achieve business objectives.

The role requires flexible scheduling and the ability to lift and work in varied environments. You will leverage data to forecast needs, balance workloads, and improve processes while