Operations Leader: Drive Productivity & Team Growth

Amazon; Fort Wayne (IN); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager in Fort Wayne, IN, to lead a mixed team of salaried and hourly staff and drive safety, quality, and productivity. You will mentor staff, guide large projects, and use data-driven decisions to improve efficiency, ensuring on-time delivery and high performance.

You will collaborate with Safety, Engineering, and HR to align with business objectives; the role requires flexibility, weekend/night shifts, and the ability to lift up to 49 pounds in a varied

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Lean process, Kaizen, and Six Sigma experience preferred.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience in manufacturing, distribution environments is a plus.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Stand/walk for long hours and lift up to 49 pounds.

Skills

Leadership

People management

Performance metrics

Lean techniques

Problem solving

Customer service

Communication skills

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon is seeking an Operations Manager in Fort Wayne, IN, to lead a mixed team of salaried and hourly staff and drive safety, quality, and productivity. You will mentor staff, guide large projects, and use data-driven decisions to improve efficiency, ensuring on-time delivery and high performance.

You will collaborate with Safety, Engineering, and HR to align with business objectives; the role requires flexibility, weekend/night shifts, and the ability to lift up to 49 pounds in a varied