Operations Manager: Lead Safety, Productivity & Last-Mile

Amazon Inc.; Riverside (CA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Riverside, California is seeking an Operations Manager to lead a salaried and hourly team, drive safety, quality, attendance and performance, and deliver on-time customer orders. You will guide data-driven improvements and collaborate with safety, engineering, and logistics teams to meet business objectives.

You will manage diverse shifts, mentor staff, handle large-scale projects, and ensure a productive, safe work environment while maintaining high customer service

Qualifications

• 3+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Leadership experience managing salaried and hourly workforce

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews and load balancing
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives
• Lift up to 49 pounds and stand/walk for long periods
• Work in a loud environment and in varying temperatures

Skills

Team leadership

Performance management

Flexible scheduling

Education

Bachelor's degree or equivalent / 2+ years Amazon experience

Job description

Amazon.com Services LLC in Riverside, California is seeking an Operations Manager to lead a salaried and hourly team, drive safety, quality, attendance and performance, and deliver on-time customer orders. You will guide data-driven improvements and collaborate with safety, engineering, and logistics teams to meet business objectives.

You will manage diverse shifts, mentor staff, handle large-scale projects, and ensure a productive, safe work environment while maintaining high customer service