Operations Manager - Lead Teams, Drive Productivity & Safety

Amazon; Jurupa Valley (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Restricted stock units (RSUs)

Job summary

Amazon in Jurupa Valley, CA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance and performance, using data to improve productivity and efficiency while ensuring on-time delivery to customers.

The role requires 3+ years in people management, a Bachelor’s degree or equivalent (or 2+ years at Amazon), and a flexible schedule including weekends/nights.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills.
• Excellent customer service skills, communication skills and interpersonal skills.
• Track record of meeting or exceeding department performance goals.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field.
• Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Analytical skills

Customer service

Communication skills

Problem solving

Team leadership

Education

Bachelor's degree in Engineering

Bachelor's degree in Operations

Bachelor's degree in Supply Chain/ Logistics

Master's degree

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon in Jurupa Valley, CA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance and performance, using data to improve productivity and efficiency while ensuring on-time delivery to customers.

The role requires 3+ years in people management, a Bachelor’s degree or equivalent (or 2+ years at Amazon), and a flexible schedule including weekends/nights.