Operations Leader: Team & Process Excellence

Amazon; Perris (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Perris, California is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, focusing on safety, quality, attendance and performance.

You will drive productivity through forecast reviews, load balancing, and cross-functional collaboration with Safety, Engineering, Loss Prevention, and HR.

The role requires flexible scheduling, lifting up to 49 pounds, and a hands-on approach to meet delivery promises.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Performance metrics

Lean techniques

Kaizen

Six Sigma

Problem solving

Communication

Customer service

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Perris, California is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, focusing on safety, quality, attendance and performance.

You will drive productivity through forecast reviews, load balancing, and cross-functional collaboration with Safety, Engineering, Loss Prevention, and HR.

The role requires flexible scheduling, lifting up to 49 pounds, and a hands-on approach to meet delivery promises.