Ops Manager: Lead Teams, Improve Productivity

Amazon; Desert Hot Springs (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC in Desert Hot Springs, CA seeks an Operations Manager to lead a salaried and hourly team, drive safety, quality, attendance and performance, and use data-driven decisions to boost productivity and ensure on-time delivery.

The role collaborates with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives, with flexibility for shifts and a dynamic work environment.

Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Skills

People management

Performance metrics

Analytical skills

Customer service

Communication skills

Education

Bachelor's degree or equivalent

Master's degree in related field

Tools

Lean methodology

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Desert Hot Springs, CA seeks an Operations Manager to lead a salaried and hourly team, drive safety, quality, attendance and performance, and use data-driven decisions to boost productivity and ensure on-time delivery.

The role collaborates with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives, with flexibility for shifts and a dynamic work environment.