Operations Manager: Lead Data-Driven Teams

Amazon; Providence (RI); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager in Providence, RI to lead a diverse team of salaried and hourly colleagues. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery.

In this role you will mentor staff, manage large-scale projects with site and regional impact, and collaborate with Safety, Engineering, HR, and Loss Prevention to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Performance metrics

Lean / process improvement

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Providence, RI to lead a diverse team of salaried and hourly colleagues. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery.

In this role you will mentor staff, manage large-scale projects with site and regional impact, and collaborate with Safety, Engineering, HR, and Loss Prevention to meet business objectives.