Data-Driven Operations Manager: Lead Teams & Deliver Excellence

Amazon Inc.; Teterboro (NJ); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

RSUs

Job summary

Amazon.com Services LLC in New Jersey is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance.

You will drive productivity through data-driven decisions, manage cross-functional partners, and guide large-scale initiatives with site and regional impact, while supporting on-time customer deliveries and continuous improvement.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Lead and mentor salaried and hourly workforce.
• Manage safety, quality, productivity, and delivery promises.
• Drive productivity plans with forecast reviews and load balancing.
• Collaborate with Safety, Engineering, HR, and Quality Assurance.
• Lead large-scale projects with site and regional impact.
• Support customer orders to ensure on-time delivery.

Skills

Employee management

Performance management

Leadership

Data-driven decisions

Analytical problem-solving

Communication skills

Customer service skills

Education

Bachelor's degree or equivalent

Master’s degree in Engineering/Operations/Logistics

Tools

Lean

Six Sigma

Kaizen

Job description

Amazon.com Services LLC in New Jersey is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance.

You will drive productivity through data-driven decisions, manage cross-functional partners, and guide large-scale initiatives with site and regional impact, while supporting on-time customer deliveries and continuous improvement.