Operations Manager: Last Mile & Team Leadership

Amazon Inc.; Melville (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon in Melville, NY is seeking an Operations Manager to lead a team of salaried and hourly staff, drive safety, quality, and on‑time delivery, and manage large‑scale projects with site and regional impact.

You will mentor employees, develop productivity plans, and collaborate with Safety, Loss Prevention and HR to meet business objectives while adapting to variable schedules including weekends and overnight shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team
• Lead large-scope projects with site and regional impact
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

Job description

Amazon in Melville, NY is seeking an Operations Manager to lead a team of salaried and hourly staff, drive safety, quality, and on‑time delivery, and manage large‑scale projects with site and regional impact.

You will mentor employees, develop productivity plans, and collaborate with Safety, Loss Prevention and HR to meet business objectives while adapting to variable schedules including weekends and overnight shifts.