Last-Mile Operations Manager: Lead Teams & Drive Efficiency

Amazon Inc.; Melville (NY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Amazon.com Services LLC in Melville, NY is seeking an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality and delivery performance while mentoring teammates.

You will champion data-driven improvements, balance workloads across the three-mile workflow, and collaborate with support functions to hit business goals. Flexibility for weekend/night shifts is required.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews and workload balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet business objectives.
• Adapt to physical requirements and variable environments, including long shifts.

Skills

People management

Performance management

Data-driven decision making

Flexibility

Education

Bachelor's degree or equivalent

Amazon experience (2+ years)

Job description

Amazon.com Services LLC in Melville, NY is seeking an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality and delivery performance while mentoring teammates.

You will champion data-driven improvements, balance workloads across the three-mile workflow, and collaborate with support functions to hit business goals. Flexibility for weekend/night shifts is required.