Operations Manager II - Warehouse Leader Driving Efficiency

DHL Supply Chain; Rosemount (MN); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain in Minnesota seeks an Operations Manager II to lead a diverse warehouse team and drive efficiency, safety, and cost improvements. You will develop workflows, plan labor, and report on KPIs to guide decisions.

The role focuses on strong leadership, inclusion, and continuous improvement across operations. You will partner with HR for hiring, ensure timely customer orders, and uphold DHL's reputation as a leading contract logistics provider, while promoting a collaborative and

Qualifications

• Bachelor's degree or equivalent experience is preferred.
• 1+ years logistics industry experience required.
• 2+ years supervisory or management experience required.
• Experience with P&L management, objective setting, and project management preferred.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion and belonging.
• Develop and implement efficient workflows, labor plans, and standardized processes to boost productivity and reduce costs.
• Uphold health and safety regulations, promoting a culture of safety.
• Compile reports on KPIs such as productivity and accuracy to support decision-making and continuous improvement.
• Foster open communication among leadership and associates to promote transparency and teamwork.
• Collaborate with HR and site leadership to hire Supervisors aligned with company values and role requirements.
• Coordinate with cross-functional teams to fulfill customer orders promptly and accurately.
• Partner with customers to address concerns and achieve high customer satisfaction.

Skills

Supervisory

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain in Minnesota seeks an Operations Manager II to lead a diverse warehouse team and drive efficiency, safety, and cost improvements. You will develop workflows, plan labor, and report on KPIs to guide decisions.

The role focuses on strong leadership, inclusion, and continuous improvement across operations. You will partner with HR for hiring, ensure timely customer orders, and uphold DHL's reputation as a leading contract logistics provider, while promoting a collaborative and