Operations Manager — Gym & Member Experience Lead

Ufc-Gym; Sunnyvale (CA); Vor Ort; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Base salary + bonus

Medical/dental/vision

Paid time off

Free gym access

Member discounts

Flexible schedule

On-site classes

Certifications support

Team events

Workshops & training

Zusammenfassung

UFC GYM in Sunnyvale is seeking a results-oriented operations leader to drive monthly revenue and ensure exceptional member experiences. You will hire, coach and develop a high-performing team, uphold service standards, and maintain a robust back-office workflow while managing inventory and POS reporting.

The role emphasizes teamwork across club functions, operational excellence, and delivering a supportive environment for both members and staff.

Qualifikationen

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation and written communication skills.
• Experience in the Health & Fitness industry.
• Experience as a manager.
• Experience in a health club or the hospitality industry.

Aufgaben

• Responsible for hitting a monthly Operations Revenue goals
• Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
• Hires, trains and develops a strong operational team.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Maintain an efficient ‘back office.’
• Order and maintain all supplies.
• Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Kenntnisse

Highly organized

Leadership

Oral communication

Presentations

Written communication

Jobbeschreibung

UFC GYM in Sunnyvale is seeking a results-oriented operations leader to drive monthly revenue and ensure exceptional member experiences. You will hire, coach and develop a high-performing team, uphold service standards, and maintain a robust back-office workflow while managing inventory and POS reporting.

The role emphasizes teamwork across club functions, operational excellence, and delivering a supportive environment for both members and staff.