Operations Manager

Ufc-Gym; Sunnyvale (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Base salary + bonus

Medical/dental/vision

Paid time off

Free gym access

Member discounts

Flexible schedule

On-site classes

Certifications support

Team events

Workshops & training

Job summary

UFC GYM in Sunnyvale is seeking a results-oriented operations leader to drive monthly revenue and ensure exceptional member experiences. You will hire, coach and develop a high-performing team, uphold service standards, and maintain a robust back-office workflow while managing inventory and POS reporting.

The role emphasizes teamwork across club functions, operational excellence, and delivering a supportive environment for both members and staff.

Qualifications

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation and written communication skills.
• Experience in the Health & Fitness industry.
• Experience as a manager.
• Experience in a health club or the hospitality industry.

Responsibilities

• Responsible for hitting a monthly Operations Revenue goals
• Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
• Hires, trains and develops a strong operational team.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Maintain an efficient ‘back office.’
• Order and maintain all supplies.
• Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Skills

Highly organized

Leadership

Oral communication

Presentations

Written communication

Job description

We Empower the Fighting Spirit in You!

We Offer

• Competitive base salary plus bonus.
• Full coverage for medical, dental, and vision.
• Ample vacation days, personal leave, and holidays.
• Complimentary access to all our fitness centers.
• Exclusive deals on fitness products and wellness services.
• Work hours that fit your personal and professional commitments.
• On-site fitness classes, wellness programs, and a supportive community.
• Maintain and upgrade your certifications at little to no cost.
• Leverage our large member network to grow your business.
• Regular workshops and training sessions.
• Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• Responsible for hitting a monthly Operations Revenue goals
• Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
• Hires, trains and develops a strong operational team.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Maintain an efficient ‘back office.’
• Order and maintain all supplies.
• Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Qualifications

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation and written communication skills.
• Experience in the Health & Fitness industry.
• Experience as a manager.
• Experience in a health club or the hospitality industry.

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!