Operations Manager – Guest Experience Leader

Urban Air Adventure Parks; Toledo (OH); On-site; USD 26,174 - 30,307; Full time

Job summary

A family entertainment center in Toledo is seeking a Manager to lead their team towards exceptional customer service and operational efficiency. This role demands someone professional, energetic, and self-motivated with a minimum of 1-year management experience. Responsibilities include staff training, scheduling, and maintaining a positive environment that aligns with company values. If you have a passion for hospitality and the ability to motivate others, apply today!

Qualifications

• 1+ year supervisory or management experience required.
• Experience in hospitality is preferred.
• Strong communication skills are essential.

Responsibilities

• Cultivate a team environment for exceptional customer service.
• Assist in hiring, retention, and training of staff.
• Develop weekly schedules and ensure staffing levels are appropriate.

Skills

Customer service

Team leadership

Communication skills

Microsoft Office proficiency

Problem-solving

Job description

A family entertainment center in Toledo is seeking a Manager to lead their team towards exceptional customer service and operational efficiency. This role demands someone professional, energetic, and self-motivated with a minimum of 1-year management experience. Responsibilities include staff training, scheduling, and maintaining a positive environment that aligns with company values. If you have a passion for hospitality and the ability to motivate others, apply today!