Store Operations & Guest Experience Leader

Workstream; Toledo (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A popular retail brand seeks an Assistant General Manager in Toledo, OH, to support the General Manager in leading a dynamic team. This role involves hiring, training, and managing staff while focusing on achieving key performance indicators and enhancing the guest experience. The ideal candidate will possess strong communication skills and proficiency in relevant office applications. This position is full-time, offering opportunities for growth within a customer-centric environment.

Qualifications

• Proficient in Google Workspace and Microsoft Office.
• Excellent communication to lead and support team members.
• Must be self-motivated and highly organized.

Responsibilities

• Assist the General Manager in leading a team of employees.
• Recruit, hire, and train staff for store operations.
• Ensure adherence to company policies and procedures.
• Achieve and maintain major KPIs and guest satisfaction.
• Develop partnerships with local community members.

Skills

Excellent written and verbal communication skills

Proficient in Gmail, Google Calendar, Google Docs, Google Drive and Microsoft Office

Team oriented

Self-motivated

Well organized

Education

Minimum High School Diploma or GED Equivalent

Job description

A popular retail brand seeks an Assistant General Manager in Toledo, OH, to support the General Manager in leading a dynamic team. This role involves hiring, training, and managing staff while focusing on achieving key performance indicators and enhancing the guest experience. The ideal candidate will possess strong communication skills and proficiency in relevant office applications. This position is full-time, offering opportunities for growth within a customer-centric environment.