Operations Manager: Growth & Customer Lead (Whitestown)

Midwest Transit Equipment, Inc - Whitestown; Whitestown (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental and Vision

Company paid for Short & Long Term Dis

Disability and Life Insurance

401(k) with company match

Holiday Pay

PTO Pay

Career Growth

Job summary

Midwest Transit Equipment is seeking a Full Time Operations Manager for our Whitestown, IN location. You will oversee staffing, delivery, customer concerns, safety, and daily operations, acting as the face of the company for customers and vendors.

The role requires a Bachelor’s degree and at least 5 years of dealership experience, plus strong leadership, MS Office skills, and a commitment to excellent service and organizational discipline.

Qualifications

• Bachelor’s degree required.
• Minimum of 5 years of dealership experience is required.
• Proficiency in MS Office – Word, Excel.
• Demonstrated ability to lead and develop department staff members.
• Must be a team player with a strong sense of commitment to the customer.
• Must be self-motivated.
• Must be flexible and adapt to change readily.
• Must have superior problem solving skills.
• Good organizational skills.

Responsibilities

• Act as the face of Midwest Transit for customers, vendors, and the Manufacturer.
• Manage all aspects of the location from staffing, to delivery, to customer concerns.
• Travel to the Kansas City location a minimum of twice a month.
• Review all vehicle orders for new and used buses.
• Manage delivery schedule and communicate with customer on delivery date and delays.
• View service orders and ensure they are scheduled correctly to close on time.
• Review all vehicle sales orders and associated RO’s.
• Monitor Parts Sales reports and maintain the property.
• Attend Conferences and Trade shows.
• Build and maintain relationships with customers and vendors.
• Ensure compliance with OSHA and EPA regulations.
• Lead safety committee meetings and recruit/train staff under HR guidance.
• Conduct annual Performance Reviews and identify employees for leadership roles.
• Review monthly goal numbers and monitor workload/OT.

Skills

Leadership

Team player

Problem solving

Self-motivated

Organizational skills

Adapt to change

Customer focus

Education

Bachelor’s degree

Tools

MS Office

Excel

Job description

Midwest Transit Equipment is seeking a Full Time Operations Manager for our Whitestown, IN location. You will oversee staffing, delivery, customer concerns, safety, and daily operations, acting as the face of the company for customers and vendors.

The role requires a Bachelor’s degree and at least 5 years of dealership experience, plus strong leadership, MS Office skills, and a commitment to excellent service and organizational discipline.