Operations Manager – Fulfillment & Team Leadership

Amazon; Troutdale (OR); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in Troutdale, OR is seeking an Operations Manager to lead a mixed team of salaried and hourly colleagues. You will drive safety, quality, attendance and performance while using data to improve productivity and on-time deliveries.

You will mentor staff, manage large-scale projects, coordinate with safety, engineering, HR and other teams, and adapt to variable environments. The role requires flexibility with shifts, and a focus on customer commitments.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Lead and develop a team of salaried and hourly employees.
• Drive productivity improvements through data-driven decisions and analytical problem-solving.
• Maintain safety, quality, attendance, and customer delivery promises.

Skills

Performance management

Customer service

Analytical skills

Problem solving

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Tools

Lean Six Sigma

Job description

Amazon.com Services LLC in Troutdale, OR is seeking an Operations Manager to lead a mixed team of salaried and hourly colleagues. You will drive safety, quality, attendance and performance while using data to improve productivity and on-time deliveries.

You will mentor staff, manage large-scale projects, coordinate with safety, engineering, HR and other teams, and adapt to variable environments. The role requires flexibility with shifts, and a focus on customer commitments.