Operations Manager - Lead Teams, Elevate Efficiency

Amazon; West Jefferson (OH); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across multiple shifts. You will drive safety, quality, productivity, and on-time customer delivery while guiding data-driven improvements and cross-functional collaboration.

The role requires experience in managing both salaried and hourly employees, a strong analytical mindset, and flexibility to work weekends or holidays as needed.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Leadership

Performance management

Analytical skills

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

Bachelor's/Master's in Engineering/Operations

Tools

Lean Six Sigma

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across multiple shifts. You will drive safety, quality, productivity, and on-time customer delivery while guiding data-driven improvements and cross-functional collaboration.

The role requires experience in managing both salaried and hourly employees, a strong analytical mindset, and flexibility to work weekends or holidays as needed.