Operations Manager - Fast-Growth Quick-Service Leader

Purchaseyourfreedom; Pearland (TX); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Weekly Pay

Competitive pay + monthly bonus

Paid Time Off

8 paid Holidays a year

Casual Work Attire

Life and Disability insurance

Tuition Reimbursement

401(k) with employer match

Pet Insurance

Crewmember Assistance Program

Job summary

Raising Cane’s Chicken Fingers in Pearland, TX is hiring an Operations Manager to support the Restaurant Leader in delivering operational excellence and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

The OM will open and close the restaurant, manage cash handling, supervise shifts, ensure safety and cleanliness, and train Crewmembers to provide exemplary customer service. Weekly pay, competitive pay, and a comprehensive benefits package accompany this role.

Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent required
• 3+ years of Restaurant or retail management experience
• Possess a valid, state-issued driver’s license
• Must complete all required Raising Cane’s company training programs
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
• Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

Responsibilities

• Executes Restaurant operations functions
• Acts as manager on duty and opens and closes the Restaurant
• Manages cash handling and ensures accountability
• Enforces Raising Cane’s policies and standards
• Executes shift management meeting Raising Cane’s operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Deploys Crewmembers during a shift
• Provides exemplary customer service
• Utilizes reward and recognition program for the Crewmembers in the Restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
• Ensures cleanliness of the Restaurant and ensures the facility is in good working order
• Completes other duties as assigned

Skills

Leadership

Customer service

Communication

Analytical thinking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Raising Cane’s Chicken Fingers in Pearland, TX is hiring an Operations Manager to support the Restaurant Leader in delivering operational excellence and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

The OM will open and close the restaurant, manage cash handling, supervise shifts, ensure safety and cleanliness, and train Crewmembers to provide exemplary customer service. Weekly pay, competitive pay, and a comprehensive benefits package accompany this role.